Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays will be processed the next business day.

We ship prints and physical products from Australia to all major destinations within Australia and internationally. If your location is not available at checkout, please contact us.

Delivery times are estimates and may vary due to factors outside our control (e.g., customs delays, peak periods).

Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions—please check our homepage for current offers.

Once your order is shipped, you will receive a confirmation email with a tracking number.

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check your local regulations before placing an order.

We do not ship to PO boxes or countries subject to Australian export restrictions.

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at hello@grade-co(.com) so we can assist you.

For any shipping questions, please email hello@grade-co(.com)

You can update this policy as your product range and shipping options expand. Add it as a dedicated “Shipping Policy” page and link it in your store’s footer for easy customer access.

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